From power users to AI skeptics, the new AI consumer landscape reveals strategic blind spots and urgent opportunities for brands, retailers, and tech leaders to close the trust gap and design for real behavior.
The session “Global Threads: How Marketplaces Are Reweaving the Retail Fabric” explored how marketplaces are revolutionizing retail by expanding assortments, enhancing operational efficiency, and reshaping consumer shopping behaviors.
Welcome to the age of experiential retail, where consumers are immersing, engaging, and Instagramming every moment. Oh, and lest we forget, shopping.
In times of crisis, beauty has always outperformed. But is that still true in 2025? And how much longer can the Lipstick Index really hold?
As AI-generated content floods the digital landscape, luxury brands face a major moment: how can they protect authenticity and rebuild consumer trust?
Rising prices, economic fatigue, and shifting consumer behavior are redrawing the grocery retail landscape. Here’s what’s changing and why it matters.
Fashion’s sustainability playbook is wearing thin in 2025. Consumers are no longer impressed by pretentious words—they want proof. And it’s time for brands to rethink their approach.
Retail is changing. Across the globe, department stores, malls, and retail spaces are transforming into cultural hubs, reflecting the identities of the communities they serve, proving that the most valuable thing a store can sell today is a sense of belonging.
Every brand talks about retail personalization. But most stores still feel like they’re built for everyone. And no one. Because the real divide isn’t digital vs. physical. it’s generational.
As someone who considers “Add to cart” a lifestyle choice, I had to see what all the AI fuss is about.