2017/New York Re-Configuring the New State of Retail
New State of Retail
the New State
of Retail
In 2017, the Retail Leaders Circle convened an exclusive, invitation-only gathering of global retail visionaries, CEOs, investors, and innovators in New York City.
Hosted at the Mandarin Oriental Hotel, the Summit brought together a highly curated group of influential decision-makers for a full day of strategic dialogue and privileged insights and intelligence.
Under the backdrop of a rapidly transforming retail landscape defined by shifting consumer expectations, digital acceleration, and rising competitive pressures, the 2017 U.S. Summit provided an essential platform for leaders to exchange ideas, challenge assumptions, and explore new pathways for growth.
With a program designed to spark meaningful connection and practical inspiration, discussions centered on the future of retail, the power of brand reinvention, investment dynamics, and the scale of disruption reshaping the U.S. and global markets.
Our distinguished speakers

Tommy Hilfiger
Founder, Tommy Hilfiger

Trey Laird
Chairman & CEO, Laird + Partners

Kenneth Himmel
President & CEO, Related Urban

Jill Granoff
CEO, Eurazeo Brands

Armand de Villoutreys
President, Firmenich

Stephen I. Sadove
Industry Consultant

David R. Jaffe
Chairman & CEO, Ascena Retail Group

Marigay McKee
Co-founder and General Partner, Fernbrook Capital Management LLC
Achim Daub
Tony King
Gilbert Harrison
Alina Cho
Richard Jaffe
William Susman
Alasdair Lennox
Graziano de Boni
Steve Mormoris
Lisa Gavales
Jon Bird
Camille McDonald
Marcus Freeman
Gwen Morrison
Lauren Santo Domingo
Jennie Baik
Ana Pelucarte
Robin Lewis
Leslie J. Ghize
Cynthia Kounaris
Steffen Schenk
Bernardine Wu
Jonathan H. Owsley
Highlights
Revisiting the ideas, voices, and connections that shaped the conversation—and the future—at the event.
Highlights
Revisiting the ideas, voices, and connections that shaped the conversation—and the future—at the event.
Agenda
It’s no secret that the retail landscape has changed. Clearly, what has worked 1n the past 1s no longer relevant and industry leaders must transform 1n order to not only survive, but thrive. David Jaffe, Chairman and CEO of the Ascena Retail Group discusses an industry in transformation: causes, implications and go forward strategies.
David R. Jaffe, Chairman and CEO, Ascena Retail Group Inc.
Kenneth Himmel, President and CEO, Related Urban
Marigay McKee, CEO and Founder, MM Luxe Consulting
On-demand pop-up retail presents an opportunity for brands to delight customers, generate buzz and gain insights by incorporating smart, connected retail technologies. But integrating this technology is hard. In this session we discuss the concept of plug-and-play pop-up store kits to help agencies reduce design and devel- opment time, and deliver the unique digital experiences customers expect and deliver real-time analytics to measure performance.
Ana Pelucarte, Co-Founder, Head of Strategy, Business Development, Pop-Up Mob
Steffen Schenk, Business Unit Director, Barrows Retail Marketing
Jon Bird, Managing Director, Global Retail & Shopper Marketing, VML
Gwen Morrison, CEO, The Americas, The Store - WPP
Marcus Freeman, Group CFO, Chalhoub Group
Tommy Hilfiger is one of the world’s leading designer lifestyle brands with a presence in over 100 countries across the globe. For over 30 years, Tommy Hilfiger has led the industry with groundbreaking collaborations, immersive fashion shows and cutting-edge innovation. In a discussion with Marigay McKee, Founder and Princi- pal Designer Tommy Hilfiger shares how disruption, embracing technology and driving innovation have kept his brand at the forefront of the industry.
Tommy Hilfiger, Founder and Principal Designer, Tommy Hilfiger
Marigay McKee, CEO and Co-Founder, MM Luxe Consulting
Either survive and thrive through the biggest and most profound transformation 1n the history of retailing, by embracing the forces of change and adopting new strategies and therefore new business models, or risk being wiped out. And businesses will do so either pro-actively by design or reactively by default, or they will be gone.
This enormous disruption is being driven by the combined dynamics of an imbalance of supply and demand, the technology empowered new consumer cohort “weaponizing” the smart phone to gain unlimited and instan- taneous access to whatever their heart desires wherever they are and whenever they want it --- the consumer
is the new POS. And, they are emerging as an entirely new culture with entirely new expectations. What is the industry to do?
Stephen I. Sadove, Retired Chairman & CEO, Saks Fifth Avenue & Industry Consultant
Leslie J. Ghize, Executive Vice President, Tobe, Senior Vice President, Doneger
Robin Lewis, CEO, The Robin Report
Gilbert Harrison, Chairman, Financo
Drilling deeper in the existing consumer and retail environment this session will focus on investments in luxury from both a financial, strategic, and global markets perspective. By bringing four industry leaders together this panel will discuss opportunities and challenges in investing in luxury, and what investors look for in companies they fund around the globe.
Richard Jaffe, Industry Analyst
Graziano de Boni, Former President and CEO, Americas, Philipp Plein Group
Jill Granoff, CEO, Eurazeo Brands
Jonathan H. Owsley, Managing Partner, Growth Fund, L Catterton
William Susman, CEO, Threadstone Advisors
As digital media and technology are now ingrained in consumers lifestyle, the essence of luxury is changing from an emphasis on the physical to a focus on the experiential. This session will explore how online luxury-fo- cused players are disrupting the industry by taking smart approaches to delivering better products and experi- ences for the digitally-savvy and ever-more demanding consumer, and how the platform’s curatorial approach to e-commerce can help reshape the way people buy luxury online.
Trey Laird, Chief Executive and Chief Creative Officer, Laird and Partners
Lauren Santo Domingo, Co-Founder, Moda Operandi
Jennie Baik, Co-Founder and CEO, Orchard Mile
Tony King, CEO and Creative Director, King and Partners
Alina Cho, Editor at Large, Ballantine Bantam Dell
Balancing hard-earned investment dollars across all retail initiatives (merchandise, marketing, ecommerce, mobile, technology, operations, people, etc.) is hard enough. With innovation happening faster and CIOs, CMOs and Digital executives having to keep up with the rapid pace of change, it’s important to embrace innovation
- but at what rate and at what investment level? When should we chase the aspirational? When should we say “No” (or “Not yet”)? How do we balance our business plans or budgets with innovation vs. foundational invest- ment? In this session, FitForCommerce and a key retailer will discuss challenges and experiences in keeping up with innovation while not losing focus on today’s business. After, we will break out into smaller workshops, led by FitForCommerce consultants, to dig deeper on these challenges and approaches, then wrap up the session with read outs and lessons learned.
Bernardine Wu, CEO, FitForCommerce
Lisa Gavales, Former CEO, Things Remembered
Cynthia Kounaris, Chief Strategy Officer, FitForCommerce
Emotions differentiate humans from other living things. They make us unpredictable, impulsive and endlessly interesting. When tapped in to, our emotions allow brands to connect in a more relevant way. It is a known fact that consumers are more likely to purchase when they connect emotionally to a brand Brands & retailers need to translate this understanding of people into an enhanced brand experience which stirs emotions. Alasdair Lennox will discuss how to connect with consumers through distinctive experiences, and how these memora- ble moments build value for brands. He will also share a preview of Group XP’s 2017 Experience Index, which measures the value of brand experience.
Alasdair Lennox, Executive Creative Director, FITCH
Fragrances has historically been a key category in the beauty industry but now faces cataclysmic challenges in terms of: changing olfactory tastes among millennials, the rise of social media affecting brand choices, shifting distribution channels including the rise of e-commerce, and the emergence of personalization and artisan fra- grances in the marketplace. The fragrance category faces key challenges to stay relevant to consumers, appeal to consumers beyond the need for seduction and find a way for generating trail in an electronic, non-brick-and- mortar environment. We will explore in this panel the current state of the category and future opportunities in terms of marketing, distribution, product development and consumer insights that reveals a path toward the future.
Achim Daub, President, Symrise
Camille McDonald, Former President, Bath & Body Works
Armand de Villoutreys, President, Firmenich
Marcus Freeman, Group CFO, Chalhoub Group
Steve Mormoris, Former CMO, Coty & Industry Consultant
With retail in a state of revolution, it has never been more important for the industry’s leaders to gain access to privileged insights, intelligence and innovations in order to be able to respond to change.
Panos Linardos
Chairman, RLC Global Forum
