Stay updated on retail’s latest news, insights & trends with a focus on disruptive innovation. Powered by RLC Global Forum’s powerful, global community.
We honor Leonard A. Lauder with the Retail Excellence Award
In an exclusive, invite-only, event in the heart of New York city, we will honor
Revolutionizing Customer Service with Generative AI
Exploring the Impact, Potential, and Pitfalls of OpenAI's ChatGPT in Customer Care.
Empowering Consumers for Success
Unveiling consumers pre-purchase behaviors and key decision points according to PwC's June 2023 Global Consumer
Fashion Forward: Saudi Arabia’s Ascent in the Global Fashion Industry
According to the report by the Saudi Fashion Commission, KSA is empowering entrepreneurs, advancing innovation,
From Social Commerce to Retail Media
In the 9th RLC MENA Summit, Zia Daniell Wigder, Chief Content Officer, Insider Intelligence, outlined
Business Building: Driving Growth in Volatile Times
Experience shows that building new businesses during downturns can be very profitable as discussed by
Retail Challenges in an Increasingly Digital Customer Landscape
The opportunity for digital in the Middle East is enormous as discussed by CEO of
Augmented Reality Transforming Retail
How this new technology is driving business growth in retail, according to Snap Inc.
The Power of Personalization: Unlocking Customer Loyalty and Growth
Harnessing Data, Empathy, and Technology for Effective Personalized Marketing Strategies.
The Future of Retail is Entertainment
Engaging consumers on platforms that they visit for entertainment can drive conversion and brand loyalty
What’s Next with Travel and Tourism?
Putting in place policies and mechanisms to facilitate and encourage visitation, both domestic and international
Lifestyle Destinations and Retail: A Virtuous Relationship
Malls are becoming the new lifestyle destinations in Saudi, according to discussions held in the
10 themes that will shape the retail agenda in 2023
According to the 7th annual State of Fashion Report by the Business of Fashion and
The State of Retail and the Consumer
Navigating short-term uncertainty: Insights from global and local retail experts at the 9th RLC MENA
Paradigm Shifts: How Retail Can Learn from a History of Disruption
The 4 Paradigms as discussed by Renuka Jagtiani, Chairwoman of the Landmark Group, in the