Chris Baker

SVP & Head of Retail North America, Visa Inc.

Chris Baker is a Senior Vice President at Visa and leads the Retail team for North America. He and his team are responsible for Visa’s strategy and relationships in the retail space, including partnering with retailers across sectors on a range of topics to accelerate innovation and drive profitable growth together. Chris joined Visa in 2019 . Prior to Visa, Chris spent 15 years with Oliver Wyman, a leading international management consulting firm, where he was a Partner and co leader of the Retail and Consumer practice for North America. In this role, Chris worked closely with his clients’ leadership teams on strategy development, organization design, business transformation, commercial capability development, supply chain and operations improvement, and technology development and enablement. Chris holds a B.S.E. from Princeton University in Operations Research and Financial Engineering and a M.B.A from the University of Iowa. He lives in Minneapolis, MN with his wife and three children. Chris is a frequent industry commentator and conference speaker, including recent features in The Wall Street Journal, Financial Times, and other leading publications and industry forums.