The Mobile Revolution in Retail

Mobile Commerce Surges, Expected to Capture Over Half of Holiday Sales

The dominance of mobile devices in the e-commerce space is solidifying, with Adobe Analytics reporting that mobile purchases are set to surpass desktops as the primary method of online shopping. The report highlights a consistent double-digit growth in mobile spending, predicting that mobile commerce will eclipse desktop purchases by the 2025 holiday season. As smartphones become the go-to devices for shopping, Adobe foresees a tipping point in the coming months.

Mobile devices have already facilitated over $280 billion in sales through July 2024, accounting for 47.7% of online transactions and marking a 10.2% increase year-over-year. Adobe forecasts that mobile sales will capture 53% of the total e-commerce spend during the upcoming holiday season, a notable rise from the 40% mobile share in 2020. Key sales events like Prime Day and Memorial Day have been significant drivers of mobile commerce, consistently pushing mobile sales above 50% during these periods.

Adobe attributes much of the mobile growth to categories such as groceries, cosmetics, and apparel, with mobile devices now handling 68.2% of grocery sales and 77% of personal care product purchases in July. However, the shift to mobile has been slower for higher-ticket categories like electronics and home improvement, where mobile’s share is still below 35%. This trend presents both a challenge and an opportunity for brands to optimize mobile shopping experiences for larger purchases.

Retailers, especially larger ones, are investing heavily in mobile commerce technology. Companies like Walmart and Target have implemented features like AI-driven shopping lists and curbside pickup, contributing to mobile capturing 52.8% of their sales on average. Smaller retailers, with a 43% mobile share, also stand to benefit as mobile channels drive impulse buying. Adobe’s data, covering over one trillion visits to U.S. retail sites, underscores the rising importance of mobile in shaping the future of e-commerce.

To read the full Forbes article click here.