Hybrid Retail: The New Norm
Hybrid retail represents the blending of physical and digital shopping experiences, offering consumers a seamless and integrated journey across multiple channels.
The 2024 Global Retail Development Index
The 2024 Global Retail Development Index (GRDI) highlights the pivotal shifts and emerging trends in the global retail sector
The State of Retail
Retail is transformed by rapid shifts in consumer behavior, economic pressures, technological advancements, and regulatory challenges.
H.E. Minister of Municipal, Rural Affairs & Housing opened the 2024 RLC MENA Summit
Mr. Majed bin Abdullah Al-Hogail emphasized the retail sector's key role, highlighting its growth and diversity.
Retailers’ Strategy for the Upcoming Holiday Season
Navigating the Unpredictable: Adapting to Shifting Consumer Trends and Challenges.
We honor Leonard A. Lauder with the Retail Excellence Award
In an exclusive, invite-only, event in the heart of New York city, we will honor the iconic entrepreneur and philanthropist.
Revolutionizing Customer Service with Generative AI
Exploring the Impact, Potential, and Pitfalls of OpenAI's ChatGPT in Customer Care.