Revolutionizing Customer Service with Generative AI
Exploring the Impact, Potential, and Pitfalls of OpenAI’s ChatGPT in Customer Care.
Empowering Consumers for Success
Unveiling consumers pre-purchase behaviors and key decision points according to PwC’s June 2023 Global Consumer […]
Fashion Forward: Saudi Arabia’s Ascent in the Global Fashion Industry
According to the report by the Saudi Fashion Commission, KSA is empowering entrepreneurs, advancing innovation, […]
From Social Commerce to Retail Media
In the 9th RLC MENA Summit, Zia Daniell Wigder, Chief Content Officer, Insider Intelligence, outlined […]
Retail Challenges in an Increasingly Digital Customer Landscape
The opportunity for digital in the Middle East is enormous as discussed by CEO of […]
Augmented Reality Transforming Retail
How this new technology is driving business growth in retail, according to Snap Inc.
The Power of Personalization: Unlocking Customer Loyalty and Growth
Harnessing Data, Empathy, and Technology for Effective Personalized Marketing Strategies.
The Future of Retail is Entertainment
Engaging consumers on platforms that they visit for entertainment can drive conversion and brand loyalty […]
Lifestyle Destinations and Retail: A Virtuous Relationship
Malls are becoming the new lifestyle destinations in Saudi, according to discussions held in the […]
The State of Retail and the Consumer
Navigating short-term uncertainty: Insights from global and local retail experts at the 9th RLC MENA […]