Retail Insights
Stay updated on retail’s latest news, insights & trends with a focus on disruptive innovation. Powered by RLC Global Forum’s powerful, global community.
Revolutionizing Customer Service with Generative AI
Exploring the Impact, Potential, and Pitfalls of OpenAI's ChatGPT in Customer Care.
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Empowering Consumers for Success
Unveiling consumers pre-purchase behaviors and key decision points according to PwC's June 2023 Global Consumer [...]
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Fashion Forward: Saudi Arabia’s Ascent in the Global Fashion Industry
According to the report by the Saudi Fashion Commission, KSA is empowering entrepreneurs, advancing innovation, [...]
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From Social Commerce to Retail Media
In the 9th RLC MENA Summit, Zia Daniell Wigder, Chief Content Officer, Insider Intelligence, outlined [...]
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Business Building: Driving Growth in Volatile Times
Experience shows that building new businesses during downturns can be very profitable as discussed by [...]
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Retail Challenges in an Increasingly Digital Customer Landscape
The opportunity for digital in the Middle East is enormous as discussed by CEO of [...]
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Augmented Reality Transforming Retail
How this new technology is driving business growth in retail, according to Snap Inc.
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The Power of Personalization: Unlocking Customer Loyalty and Growth
Harnessing Data, Empathy, and Technology for Effective Personalized Marketing Strategies.
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The Future of Retail is Entertainment
Engaging consumers on platforms that they visit for entertainment can drive conversion and brand loyalty [...]
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What’s Next with Travel and Tourism?
Putting in place policies and mechanisms to facilitate and encourage visitation, both domestic and international [...]
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Lifestyle Destinations and Retail: A Virtuous Relationship
Malls are becoming the new lifestyle destinations in Saudi, according to discussions held in the [...]
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The State of Retail and the Consumer
Navigating short-term uncertainty: Insights from global and local retail experts at the 9th RLC MENA [...]
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Paradigm Shifts: How Retail Can Learn from a History of Disruption
The 4 Paradigms as discussed by Renuka Jagtiani, Chairwoman of the Landmark Group, in the [...]
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The Power of Ecosystems
Mohamad Mourad, Cenomi Group shared his thoughts on moving from a product-centric to a brand-centric [...]
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The Role of Government in Enabling a Future-proof Retail Ecosystem
H.E. Eng. Ammar Nagadi opened the 9th RLC MENA Summit.
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