Retail Insights

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A large conference ballroom filled with attendees facing a stage with a panel of speakers. at the RLC 2025 Annual Forum. Bright stage lighting and multiple crystal chandeliers hang from the ceiling.

2026 RLC Global Forum Defines Growth Crossroads for a World in Transition

The 2026 RLC Global Forum unveils six global themes and strategic partnerships with Cenomi Centers and Panda Retail Company, framing a new vision for retail growth amid Riyadh’s rise as a catalyst for global transformation.
Illustration of a person using virtual and AI shopping tools. The figure wears a VR headset and interacts with floating digital screens showing clothing, gifts, and sports items.

How Far Global Consumers Will Let AI Shop for Them?

AI is ready to shop. Global consumers aren’t so sure. As technology assumes more of the buying process, trust and not convenience has become the deciding factor.
Black and white image of an open white cosmetic jar floating among a desert-like setting of large stone rocks.

What the Kering – L’Oréal Deal Signals for Global Beauty

The €4.7 billion sale of Kering Beauty to L’Oréal marks a decisive turn in the balance of power across the global beauty and luxury industries.
Two women walking through a shopping mall, carrying shopping bags and chatting in front of a luxury boutique with watches displayed in the window.

Luxury Growth Strategies: Experience, Access, and Speed

Luxury retail is evolving, as brands face pressure to rethink growth strategies. Today’s consumers expect more than prestige—they seek immersive experiences, on-demand access, and personalized, time-efficient service.
Models dressed in black walking across the catwalk during a fashion week stage show.

Where Are All the Female Creative Directors?

Despite a wave of recent high-profile appointments—from Maria Grazia Chiuri at Fendi to Grace Wales Bonner at Hermès—women remain the exception, not the rule, in luxury fashion’s leadership ranks.
A colorful digital illustration of a “Generate” button on a black background, with dynamic lines and dots radiating outward, symbolizing data flow or AI-generated outputs.

Behind ChatGPT’s New Instant Checkout and What It Means for Businesses

The internet has taught us many things: how to scroll, how to compare, how to abandon a cart with conviction. Now it’s teaching us how to buy without ever leaving the chat. Instant Checkout has turned ChatGPT from a conversation platform into a sales channel.
A woman in a beige trench coat and carrying shopping bags is smiling while looking at a store window with Christmas decorations.

2025 Retail Sales Forecast and Why the Market Is Entering a Soft Landing Phase

As the 2025 holiday season approaches, Salesforce’s latest retail sales forecast points to a softer yet more stable market. With U.S. online sales projected to rise just 2.1%, retailers are rethinking what growth means in an era of cautious consumers, tighter budgets, and smarter strategies. 
A young Asian woman in a brown sweater looks over her shoulder, holding her long hair and smiling slightly in front of a mirror.

Inside China’s Haircare Market – How It Became the Nation’s Next Beauty Obsession

Forget face serums. In China, the real beauty revolution is happening above the eyebrows. From scalp scrubs to smart diagnostics, the China haircare market is booming, turning self-care into science and making hair health the new marker of modern wellbeing.
A smiling woman and man outside a jewelry store at night, looking through the window display at a necklace.

Luxury Trends and the New Codes of Affluence

The rules of luxury are being rewritten. And fast. As global affluence shifts, especially in China, traditional status symbols are losing ground to experiences, values, and emotional relevance. This is what high-net-worth consumers want now, and what the future of luxury depends on.
Stefania Lazzaroni, CEO of Altagamma, Hala Zgeib, Head of Luxury at Snap Inc., and Geoffroy van Raemdonck, former CEO of Neiman Marcus Group and a leading voice in global luxury retail, at the 2025 RLC Global Forum.

How Hyper-Personalization Is Transforming Luxury Retail

The luxury market is shifting fast. As economic pressures slow spending, top-tier consumers drive most luxury purchases. Yet, brand satisfaction is falling short, revealing a growing demand for hyper-personalized experiences and stronger connections.
Portrait of designer Willy Chavarria in front of a grey slab background.

Chalhoub Group Backs Willy Chavarria in Strategic Push for Global Luxury Expansion

Chalhoub Group has made a strategic investment in designer Willy Chavarria, reinforcing its commitment to global luxury growth and culturally driven brand innovation.
A woman wearing colorful running tights and a black top and listening to music on her phone runs up an outdoor staircase.

Why Sportswear Collaborations Matter More Than Ever

From Nike × Skims to New Balance × GANNI, sportswear collaborations have become the defining play of modern fashion. Once rare, these crossovers now shape the culture, giving substance and meaning to an industry that thrives on reinvention.
A steel wristwatch with a metal bracelet rests on a textured grey fabric surface, illuminated by a beam of sunlight.

Swiss Watch Exports: Global Headwinds, Local Solutions and Reinvention

Swiss watch exports once ticked along with predictable precision. Today, they face disruption, caught between global headwinds and the pressures of reinvention.
White minimalist store interior with mannequins in women’s outfits and racks of clothing.

Are Small-Format Department Stores the New Normal?

What do Macy’s, IKEA, Nordstrom, and Whole Foods have in common? They’re all embracing small-format department stores to adapt to rising real estate costs and the demand for convenience. But while small may be smart, it isn’t always simple.
Audience member participating in a real-time poll with a smartphone during the RLC Fashion Summit in Milan.

5 Key Takeaways from the RLC Fashion Summit in Milan

At the RLC Fashion Summit in Milan, global CEOs, investors and leaders convened to explore what’s next for the fashion and luxury industries. Here are five key takeaways from the floor.