Retail Insights

Stay updated on retail’s latest news, insights & trends with a focus on disruptive innovation. Powered by RLC Global Forum’s powerful, global community.

Sima Ganwani Ved and Supaluck Umpujh explore how purpose, agility, innovation, and women leaders are redefining retail in 2025.

Women Who Lead: Redefining Leadership, Innovation, Impact

In today’s fast-changing retail landscape, women leaders are reshaping leadership with bold innovation, emotional intelligence, and purpose-driven strategy. Follow the conversation.
Side view of a mannequin wearing a denim dress, gradually dissolving into scattered digital pixels against a black background.

Can Retail Branding Survive the AI Era?

It took a Vogue ad to remind us: AI is everywhere, especially in retail. The backlash reignited debates around brand authenticity and creative control. So, can retail branding survive the AI era without losing the human touch that makes it resonate?
Photo of a group of people networking outside the Plenary Hall at the RLC Global Forum.

2026 RLC Global Forum to Convene in Riyadh as Global Growth Crossroads Emerge

Against a backdrop of shifting cross-border commerce, evolving consumption patterns, and the global AI imperative, the RLC Global Forum returns to Riyadh to shape the future of retail and consumer-facing industries at a defining moment for growth.
Aerial view of a shipping port at night with rows of stacked cargo containers and cranes.

Protectionism, Trade Disruptions & Logistics Risk Rewriting Retail Strategy

As trade tensions and freight disruptions escalate, companies are rethinking their retail strategy and shifting toward regional operations, agile supply chains, and localized fulfillment.
Portrait of a black woman with short hair and closed eyes, wearing pink eyeshadow and lipstick, against a pink background.

Case Study: How Ulta Made Its Loyalty Program a Retail Power Tool

Ulta’s loyalty program is an operating system for beauty retail. What started as a rewards initiative now powers personalization, merchandising, and margin, all while setting the stage for a bold expansion into the Middle East.
Close-up of a red lipstick with its cap off, among several closed lipsticks.

What Louis Vuitton’s $160 Lipstick Reveals About Luxury Beauty Strategy

With $160 lipsticks and $250 eyeshadows, Louis Vuitton’s beauty line is rewriting the playbook for luxury beauty strategy in 2025. Yet as exclusivity rises and accessibility fades, one question remains: is this a glimpse of the future, or a high-stakes gamble?
Michael Chalhoub, Michael Ward and Geoffroy van Raemdonck share insights at the main stage of the 2025 RLC Global Forum in Riyadh.

Luxury Retail Today: Personalization, Innovation, Growth

Luxury retail is evolving to meet the expectations of a new generation of high-net-worth consumers. Leaders explore how personalization, digital engagement, and sustainability are redefining luxury across regions.
A woman using a smartphone while interacting with an interactive digital display screen at RLC Global Forum.

What Smart Consumers Want in 2025

From dupe culture to AI-powered mirrors, smart consumers are more informed, value-driven, and digitally empowered than ever before. And they’re reshaping the future of retail.
A glowing blue digital shopping cart resting on top of a illuminated wireframe globe at RLC Global Forum.

What Global Retail Sales Reveal About the Consumer Economy Today

Global retail sales are telling a more complex story than the headlines suggest. From cautious resilience to quiet surges, what people are buying—and where—might just be the clearest read on the consumer economy in 2025.
Silhouette of a shopper walking past a luxury retail store display featuring a high-end advertisement

The Fall and Reinvention of the Multibrand Luxury Store

Once the backbone of global luxury retail, the multibrand luxury store is facing a dramatic identity shift. After a decade of decline, the model is now at a turning point. Yet, signs of reinvention are emerging.
A young woman with her hair pulled back, wearing a white robe, applies a cream to her face. She looks into a mirror, using her fingers to gently dab the cream below her eye.

Asia Beauty Market: Rebuilding Brand Power in a Reopened Sector

As global beauty resets post-pandemic, the Asia beauty market is rewriting the rules of engagement. What once relied on global brand reach now demands regional equity, cultural fluency, and platform-native precision.
Muzzammil Ahussain with Ali Bailoun at the 2025 RLC Global Forum in Riyadh.

Navigating the Future of Travel Retail in the Middle East

Travel retail in the Middle East is rapidly evolving, driven by changing consumer behavior, digital innovation, and omnichannel growth. As demand rises, brands must deliver greater convenience, personalization, and seamless online-offline integration, serving a wider audience.
A curated clothing rack displaying garments on hangers, representing the premium selections typical in fashion rental services

Unpacking the Fashion Rental Economy

Fashion rental is no longer a disruptive experiment. In 2025, it is being repositioned as a strategic tool, supporting ESG goals, driving retention and unlocking new value across the retail ecosystem.
Two makeup brushes tap together, one with pink bristles and one with purple, creating a puff of shimmering pink powder that floats in the air against a dark background.

Europe, the US and China at the Center of Global Cosmetics Growth

From Paris to Beijing to New York, cosmetics growth shows no signs of slowing. Because when times get tough, a swipe of lipstick or drop of serum is the last thing consumers are willing to let go.
People enter a department store with lion statues at the entrance, illuminated at night

What’s Next for Department Stores in 2025?

After a brief post-Covid resurgence, department stores are once again facing declining sales—except in one place. Saudi Arabia, with its digitally-savvy, brand-hungry, and experience-driven consumers. Could this be where department stores finally get it right?